Customer Feedback - Lingerie, Bras, Panties, Underwear, Corsets

If you would like to let us know your comments regarding any apect of our service, please use the feedback form. Below is a selection of comments we have received:

Hello,

I came into your shop at Morecambe last week and I have to compliment you on your staff. They were friendly, helpful and most of all they knew what would suit and help me best. Please pass on my thanks to them.

K.S. Edinburgh.

I cannot tell you how happy I am with the Berdita Bra I ordered from you. I have been buying the same style bra (Fully by Exquisive Form) from the same store for 40 plus years, however they do not carry my size any more. I have been searching and buying several other bras from several other places for the last 4-5 years trying to find one similar to the style and fit of what I have always worn. Your Berdita Bra is the answer!

On top of it coming in my hard to find size, it is pretty! I have always had to put up with a plane white cotton bra. I just ordered 3 more I am so pleased! You are now my "Bra Store" forever and I am letting all my family & friends know of your website, I am sure they will order from you also.

Thank you for carrying full figure bras that actually fit!

Did I mention how fast you ship also?!

Thank you again,

W.M. Ontario

I just wanted to say thank you for delivery of my undergarment. I am absolutely thrilled with it and have promptly ordered some more items.Also thank you for the courtesy extended by various members of your staff when I have had to telephone you about orders. It is quite refreshing to be greeted with such pleasant and helpful persons.

My sincere best wishes

C.M. Sheffield

Good Morning. I received my order today and I just wanted to say thank you for your excellent service! I will certainly recommend you to my friends.

Many thanks and kind regards,

G.J. Hampshire

Many thanks for the speedy delivery of my order. The parcel arrived just three days after I ordered on line. I am delighted with the quality of my new underwear. As usual Woods have given excellent service.

S.D. Devon

Just a quick note to say thank you very much for processing a last minute order (after you had already posted all orders) it was greatly appreciated and the item did arrive for Christmas!

Thank you once again.

Wishing you all a Happy New Year.

Regards,

D.B. Yorkshire

RE: order invoice number (hidden) - ordered online 21/12/2007

I would like to inform you that the goods were received on Dec. 24th at 9.45am, despite the statement on the orderline to the effect that the order would not be processed until January 3rd due to the holiday period.

I would therefore like to congratulate Woods for their speed and
efficiency in dealing with this order.

Many thanks, service such as this is a rarity these days.

Best wishes to all the staff at Woods, and enjoy the Christmas period.

C.A. Stafford

Good Morning Caroline,

Thank you very much for your response to my e-mail and, may I say, how impressed I am that I have received such a prompt reply. It is indeed a pleasure to deal with a company such as yourselves who obviously care about their customers - it is so refreshing to find this nowadays and I would never hesitate to purchase from you in the future.

Also, many thanks for answering my query as I would prefer to speak to a "live" person just to ensure that the item required is in stock.

M.C. Glasgow

Hi Caroline,

I'd like to thank you very much for your kind help & really prompt delivery of the item I ordered. I will be back! Its nice to have such good service & individual treatment. I will be recommending you to my friends!

J.S. Gloucestershire

Dear Woods of Morecambe,

Please may I say what a pleasure it is to purchase from Woods of Morecambe. Enquiries are dealt with in a calm and patient manner.

Thank you.

M.M. Arbroath

Dear Sir,

Thank you for your prompt reply to my remarks re: the Elbeo Caresse tights, and the sizing, and for your courtesy and generosity in exchanging all four pairs medium, for the large size.

These arrived and are just right, thank you to all concerned.

S.W. Hampshire

Dear Caroline,

I expect this will be the last correspondance we will have. Thank you so much for the Girdle and refund and I also want to thank you for restoring my faith in Human nature. You, a stranger, and businesswoman took time to write to me and you will never know how you really helped.

I hope you and your family are well and your staff and I hope your business prospers in the future.

Again many many thanks.

V.M. Belfast

Dear Woods of Morecambe,

Thank you for the wool vest that I have received this morning. It was omitted by mistake from my order and when I phoned to tell you I was answered by a very helpful young man who apologised and said he would send it first class post for me.

It is a blessing for me here in Orkney to be able to deal with such a good firm.

Thank you again to John Marsh.

H.D. Orkney

Dear Woods,

Delighted with the items received, thank you for your kind attention to the order.

C.B. Truro

Dear Sirs,

Thank you very much for sending the cardigan ordered by me.

I am delighted with the cardigan and appreciate your kind and prompt attention.

C.N.T. Stirlingshire

To Woods of Morecambe,

Please excuse the orderform - due to old age!!

I have been dealing with you for several years and have been very satisfied with your excellent goods and service.

A.D. Bedford

Dear Woods of Morecambe,

As I am 90 years old & house-bound, I do not buy many new clothes these days; but I have always been very pleased with your 'goods'.

Your underclothes are sensible, old fashioned and a fair price.

I have told lots of people about you, when they say they cannot find this or that.

Thank you for good service.

F.F. Gloucester

Dear Sirs,

Thank you for the nine articles of underwear ordered from you recently (4th March) which arrived safely on Saturday (12th March).

I am very pleased with the items sent to me and thank you for your speedy and kind attention.

W.O. Middlesex

Dear Caroline Parker,

Thank you very much for the prompt, efficient and polite considerate way in which you dealth with my order yesterday.

I am most grateful to you.

J.H. Shropshire

Dear Sir/Madam,

In today's competitive world, pleasant surprises are few and far between.

Being more or less house-bound now I have to rely upon Mail Order and often have some trial or tribulation to deal with. It was certainly a lovely surprise to receive a rebate cheque dated 10/01/06 for £7, a sale deduction of which I was unaware.

It speaks a great deal for your company and its dealings with customers and certainly you will not lose by it as sometime during the year I shall be making a further order.

Thank you,

E.P. Powys

Dear Sir or Madam,

I am very pleased to tell you that my garment has arrived safely. Thank you for taking so much trouble to try to contact me, unfortunately I have no phone here at the moment!

W.D. Kent

Dear Sirs,

Further to your phone call earlier this week I have now received the Chilprufe Vest, being a replacement for the LuxLux garment I returned, and I am completely satisfied with it.

I wish to thank you for the courtesy of your phone call and for your consideration in accepting back the vest I complained about.

I look forward to placing further orders with you though it may not be until after Christmas.

J.D. Sheffield